Effective Date: April 11, 2026

1. Introduction

TrueHomeExperts (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website and services.

TrueHomeExperts is an independent platform that connects users with third-party home service professionals. We do not directly provide home repair or improvement services.

2. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information:

Name
Email address
Phone number
Service request details

Automatically Collected Information:

IP address
Browser type
Device information
Pages visited and interaction data
3. How We Use Your Information

We use the information collected to:

Process and manage your service requests
Connect you with independent service professionals
Improve website functionality and user experience
Communicate with you regarding your request
Maintain security and prevent misuse
4. How We Share Your Information

By submitting your information, you agree that:

Your request details may be shared with independent third-party service providers
These providers may contact you regarding your request

We do not sell your personal information to unrelated third parties.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Enhance user experience
Analyze website traffic
Improve performance and functionality

You can control cookie settings through your browser preferences.

6. Data Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our platform connects users with independent service providers. We are not responsible for the privacy practices, actions, or services of third-party providers.

8. Your Choices

You may:

Choose not to provide certain information
Contact us to request updates or removal of your information
9. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: info@truehomeexperts.com